LA-PRO

Privacy Policy

INTRODUCTION:

Kindly carefully read this Policy before availing of or using any of our services.
This Policy specifies LA-PRO’s obligation to protect your Data. By voluntarily providing us with Data, you [i.e., User, Customer, or Website Visitor as the case may be] expressly represent that you are either the owner of such Data, or otherwise have the requisite consent to provide the same to us and that you are not a Minor.
This Policy describes the Data we collect. It also enumerates the reasons why we collect that Data, with whom we may possibly share it with and the measures we take to protect your Data. It also apprises you about your various rights and the options regarding your Data and how you can contact us if you so desire.
It is imperative that the Data we hold about you is correct, current, and complete. Kindly keep us promptly notified if your Personal Information changes during the period it is with us.

DEFINITIONS:

In this Policy, the following definitions are used:

“Cookies” means a small file placed on your device by our Website when you visit, or use
certain features of our Website. A cookie generally allows a Website to remember your actions or preferences
for a period of time.
“Customers” means those who have availed any service provided by LA-PRO;
“Data” means and includes non-personal information, Personal Information, and sensitive
personal information about you, which either directly, or indirectly, in combination with other information,
could enable you to be identified when you visit our Website;
“Data Protection Laws ” means any applicable law for the time being in force relating to
the processing of Data;
“IP” means Internet Protocol, which is the network layer communications protocol.
“Minor” means any natural person who is under eighteen [18] years of age;
“Your” or “You” means the account holder/user relationship with LA-PRO [“Website”] owned and operated by
Lanverde LLP [“LLP”, “Us”, “We”, or “Our”] bearing [LLPIN ACE-1680], a limited liability partnership firm
registered under the Limited Liability Partnership Act, 2008.
“Personal Information” means information relating to an identified, or
identifiable, natural person. An identifiable person is one who can be identified, directly or indirectly,
by reference to an indicator such as a name, e-mail address, an identification number, location data, an
online indicator, or to one or more factors unique or specific to him/her.
“Polic ” means this Privacy Policy and any subsequent amendments thereto;
“Service Provider ” means and includes entities third parties with whom we, will
disclose your Data in order to process information for a specific purpose;
“Use ”, or“yo ” means the natural person who accesses our
Website/ Platform; or those who participate, or register, or post advertisement;
“Web beacon ” are also known as GIF’s, web bugs or pixel tags and are often used in
combination with Cookies;
“Websit ” / “Platform” means the website located at URL www.lapro.in including
sub-domains and microsites];
“Website Visitor ” means visitors to our Website, including those re-directed from
any link.

MINORS:

Our Website does not offer its services to Minors. If you are a Minor, you can use our Website only with your
parent, or guardian’s active involvement.

WHAT DATA DO WE COLLECT

We ask for and collect Data for various purposes set out in this Policy, including without limitation, the
following
broad categories:-

Contact information:-
From Customers, including their name, surname, contact number, e-mail address, billing address, shipping
address and other similar contact data.
Personal Information:– Age,
sex, date of birth, marital status, nationality, particulars of government identification
credentials, occupation, ethnicity, religion, travel history, or any other personal information provided in
response to questionnaires, or opinion polls.
Technical Information:-From Website usage, including your web browser details, your device
details, IP address and similar information
collected via automated means, such as Cookies, Web beacons and comparable technologies. We gather
information and store it in logs when you interact with our Website. This information includes IP addresses
as well as browser type, internet service provider, URL’s of referring/exit pages, operating system,
date/time stamp, information you search for, geographies and language preferences, identification numbers
associated with your devices, your mobile carrier and system configuration information. The text in a
Cookie often uniquely identifies your device, but it can contain other information as well. Web beacons are
very often used in combination with Cookies.
Service
Information:-Your
account membership number, registration and payment information, and program-specific information, when you
request for services directly from us, or participate in marketing programs.
Response
Information:-Your
views, reviews, responses and feedback about our services and offerings. In addition to the Cookies
LA-PRO sets when you visit our Website, third parties may also set Cookies. In some cases that is because we
have hired the third party to provide services on our behalf, such as data analytics. We use Cookies
including but not limited to Google Analytics, Adobe Analytics, Akamai, Marketo , LinkedIn. If you want to
know more about these services, use of their Cookies and personal data, kindly refer to the privacy notices
directly on each third party’s respective website. We may receive reports based on the use of these
technological tools by our third-party service providers on an individual and/or aggregated basis.
Sporadically, we co-relate Personal Information to information gathered in our log files as necessary to
improve our Website. In such a case, we would treat the combined information in accordance with this Policy.
Law Enforcement Authorities, Regulators and
Others:- We may
disclose your Data, to law enforcement authorities, regulators, governmental or public bodies and other
relevant third parties, so as to comply with applicable law .

HOW DO WE COLLECT DATA

We collect Data in one or more of the following ways enumerated below:-

Automatic Information We Collect From Other
Websites:-We receive
and store certain types of information when you interact with third-party websites using our We process
this information on behalf of the applicable website operators. Collection, processing and use of such
information is subject to the concerned website operators’ privacy policies and the same is not covered by
our/ this Policy.
Data Shared By
You:- We may collect
your Data when you:-
- Choose to receive any communications, including contests, promotions, offers etc. from us;
- Participate in surveys, contests, promotions; requesting our customer/ helpline support, or
  otherwise communicating with us either online or offline;
- Register with us to receive our services;
- Submit web forms on our Website;
- Use of our Website, or any of its interactive features
E-mail
Communications:-To
help us make e-mails more relevant and interesting, we may receive a confirmation [if your device supports
such functionality] when you open an e-mail from us, or click on a link in the e-mail. You can choose not to
receive marketing e-mails from us by clicking on the unsubscribe link in any marketing email.
Information We Automatically Collect: –
- We automatically collect some information when you visit our Website. This information helps us to
  make improvements to our content, navigation and enhance user experience. The information collected
  automatically includes your IP address.
- Our web servers, or affiliates, or third parties who provide analytics and performance enhancement
  services collect IP addresses, operating system details, browsing details, device details and
  language settings. This information is aggregated to measure the number of visits, average time
  spent on the Website, pages viewed and similar information. We use this information to measure the
  Website usage, improve content and to ensure safety and security, as well enhance performance of our
  Website.
We may collect your Data automatically via Cookies, Web beacons and comparable technologies in line with
settings on your web browser. You can set your web browser to refuse all Cookies or to indicate when a
Cookie is being sent to you; however, this may prevent our Website from working properly. You can also set
your web browser to delete Cookies every time you finish browsing.
Information From Other
Sources:
–W may obtain information from other sources.
For e.g. when you authorise a third-party website, to interact directly with our Website to provide, or
receive Data about you. In such an event we might receive such Data used by that third-party website to
identify your account with that website.
You can at any time access, edit or remove your Data on our Website. When you are requested to provide Data,
you may choose to refrain from doing so.

HOW DO WE USE THE DATA COLLECTED

LA-PRO uses Cookies and other information gathering technological tools for multiple purposes which may include:-

Access:-To
provide uninterrupted access to the Website, Customer service and support;
Analytics:-To
gather usage and performance data such as the number of unique visitors to a web page, or service
and to develop other statistics about the operations of our Website. This includes Cookies from
LA-PRO and from third-party analytics providers;
Availability:-
To
make available news, or information about LA-PRO, or about any promotions, or offers;
Communication:-
Send
you messages, including responses to your comments, questions, requests and feedback. Also send you
technical notices, security alerts, passwords or one time passwords;
Enhanced User
Experience:- We
may provide you with offers [including for financial products and/or services],personalised services
and recommendations and improve your experience on our Website.
Fulfilment:- To
fulfil any obligations arising from any contract between you and us;
Improvement:- To
operate, evaluate and improve our business and/or Website;
Login and
Verification:-When
you log into our Website, using your login ID, we store a unique ID number and the time you logged
in, in an encrypted Cookie on your device. This Cookie allows you to move seamlessly within the
Website without you having to login again multiple times. You can also save your login information
so you do not have to login each time you return to the Website;
Monitoring:- To monitor and analyse trends, unauthorised usage and undesirable
activities in connection with the
Website. To protect against and prevent any potential fraud, unlawful activity, injury, financial
loss, legal risks and breach of information;
Personalisation:- To
personalise the communications by providing features or advertisements that match your interests and
preferences;
Performance
Enhancement:- To
ensure that the Website downtime is minimal and that the Website functions optimally;
Promotions:-
To
send you promotional information, such as providing promotional and educational content about any
service, feature, surveys, newsletters, offers and events;
Security:-
To
detect potential fraud and abuse of our Website and/or services including but not limited to any
botnet or Trojan attack or distributed denial of service [DDoS] et. al. Also, to investigate,
unauthorised access to the Website and any illegal activities;
For any other purpose for which we have obtained your consent, or for which we provide specific
notice at the time of collection and as otherwise authorised, or required by applicable law

WITH WHOM DO WE SHARE THE DATA COLLECTED

We share Data with third parties:-

When we have your consent to do so;
Who are service providers that we use to provide hosting and maintenance of our Website, backup,
storage, and other services for us. These third party service providers may have access to, or
process your Data for the purpose of providing these services to us. We do not permit our third
party service providers to use the Data for any other purpose, other than in connection with the
services they provide to us; or
When we need to maintain the security of our Website, including to prevent or stop an attack on our
computer systems, or networks;
When we ascertain that this is necessary to comply with applicable laws, or legal process, protect
us from any harm, or financial loss;
When we ascertain that disclosure is necessary to protect an individual’s interests, or in
connection with an investigation of suspected or actual fraudulent or illegal activity. This may
possibly include sharing information with other person/s and/or entities for fraud protection, risk
management and dispute resolution. This does not include selling, or otherwise revealing your
personally identifiable information for purposes in contravention of this Policy.

We may disclose Data:-

In response to subpoenas, court orders, summons/ warrants, or legal process, or to establish or
exercise our legal rights or defend against legal claims; or
If we believe it is necessary in order to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the physical safety of any
person, or as otherwise required by applicable law.

HOW DO WE PROTECT YOUR DATA

We store Data about Website Visitors, User and Customers within India.
We are committed to protecting the security of your Data and therefore we use a variety of physical,
electronic, and procedural safeguards/measures to make sure that it is not lost, misused, accessed,
disclosed, altered, or deleted. To protect your Data, we take reasonable precautions and follow industry
best practices including but not limited to firewalls, prevention systems and encryption.
Kindly be aware that despite our best efforts, no data security measures can guarantee complete security.

WHERE DO WE STORE YOUR DATA

Data collected under this Policy is stored on servers located in India.

HOW LONG DO WE RETAIN YOUR DATA

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was
collected and processed, as described in this Privacy Policy, unless a longer retention period is
required or permitted under applicable law.
If you choose to delete your account, your account will be deactivated immediately. Data may be
securely retained for a period of up to 90 days solely for legal, regulatory, security, audit, fraud
prevention, or compliance purposes. Upon expiry of this period, such retained data will be
permanently deleted or irreversibly anonymised in accordance with applicable law and our internal
data retention practices.
Limited residual copies of personal data may continue to exist for a restricted period in backup or
archival systems, or in records maintained by third parties, where such retention is required for
lawful purposes or is beyond our direct control. Such data is not actively processed and is protected
by appropriate safeguards.

YOUR PRIVACY RIGHTS

When we process your Data, we do so with your consent and/or as necessary to comply with applicable laws,
operate our business, meet our contractual and legal obligations, protect the security of our systems and
our Customers, or fulfil our legitimate interests as described in this Policy.
Depending on the Data Protection Laws applicable to you, you have the right, or choice to:-
1. Access your Data, correct it, limit, or object to its processing, or request its deletion or
  anonymization;
2. Edit, or amend the information submitted to us;
3. Opt out of some collection or uses of your Data, including the use of Cookies, Web beacons and
  comparable technologies and the use of your Data for marketing purposes; and
4. Withdraw any consent provided earlier, or amend your preferences.
Enumerated below is the supplementary privacy information that you may possibly find relevant. Data
Protection Laws, depending on your country, may possibly include the following rights in relation to your
Data:
- Confirmation:-Your right to confirm our
  methods of processing and request copies of the information we hold about you at any time; or that
  we modify, update, or delete such information.
- Correction:- Your
  right to have your Data corrected if it is inaccurate, or incomplete.
- Data
  Portability:-Your
  right to request that we move, copy, or transfer your Data.
- File
  Complaints:-Your
  right to lodge a complaint with a supervisory authority/ regulator.
- To be
  Forgotten:- Your
  right to request us to delete, or remove your Data from our systems.
- Restrict The Use of your
  Data:-Your right
  to restrict the manner in which we can use your Data.
- Withdraw
  Consent:- Your
  right to withdraw the consent you had earlier provided.
Upon your written request we will provide you with information about whether we hold, or process on behalf
of a third party, any of your Data. To request this information kindly contact us at info@lookaheadnow.com. Customers may update or change
their information by editing their profile when logged into the Website in accordance with the Terms and
Conditions of the Website. To make a request to have Data stored/held by us returned to you, or removed;
kindly email info@lookaheadnow.com. Requests to access,
change, or remove your Data will be handled within 90 (ninety) business days.
An individual who seeks access to, or who seeks to correct or, amend inaccuracies in, or delete Data stored
or processed by us should direct his/her query to the internal Data Protection Officer
[“DP ”] appointed by LA-PRO. Upon receipt of your request to remove the Data, we
will respond to their request within 90 (ninety) business days.
You should also take steps to protect against unauthorised access to your login ID’s, password, phone, and
computer, among other things, logging off after using a shared computer, choosing a robust password that
nobody else knows, or can easily guess and keeping your log-in and password confidential. We are not
responsible for any lost, stolen, or compromised passwords, or for any activity on your account, via
unauthorised password activity.
If you are a Customer, or otherwise provide us with Data in connection with your use of our Website, we will
delete this Data upon your written request, provided that, notwithstanding such request, this Data may be
retained for as long as you maintain an account, or as needed to provide you with access/ use of our
Website, comply with our legal obligations, resolve disputes, and enforce our agreements.

COMMUNICATION PREFERENCES

We offer those who provide personal contact information a means to choose how we use the Personal Information
provided. You may manage your receipt of marketing and non-transactional communications by clicking on the
“unsubscribe” link located on the bottom of our marketing emails; or alternatively you can “unsubscribe” by
writing
an e-mail as per the information in the ‘Contact Us’ section at the end of this Policy.

INTERNATIONAL TRANSFER OF DATA COLLECTED

To facilitate our operations, we may access Data from around the world, including from other countries in
which LA-PRO has operations for the purposes described in this Policy. We may also transfer your Data to
recipients in India, where we are located which may be in a different country than you. Such countries may
have laws which are different and potentially less protective. When we do transfer your Data, we use a
variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with
your Data.
If you are visiting our Website from other regions with laws governing data collection and use, kindly
note that by providing this Data you are agreeing to the transfer of your Data to India in accordance with
this Policy.

BUSINESS TRANSFER

We may assign or transfer this Policy, as well as your account and related information and Data, including
any Personal Information, to any person or entity that acquires all or substantially all our business,
stock, or assets, or with whom we merge.

SEVERABILITY

If any regulator, competent authority, or court holds/ decides that any provision of this Policy [or any
part thereof ] is invalid, illegal, or unenforceable, then that provision [or part thereof] will to the
extent required be deemed to have been deleted, and the validity and enforceability of the other provisions
of this Policy will not be affected in any which way.

CHANGES TO THIS POLICY

If there are any material changes to this Policy, you will be notified by our posting of a notice on the
Website prior to the change becoming effective. We encourage you to periodically review this page for the
latest information on our privacy practices. Your continued use of the Website constitutes your agreement to
be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is
to forthwith discontinue use of the Website.

CONTACT US

The DPO can be contacted for any questions or concerns about LA-PRO’s privacy policies, or practices. You
can email the DPO at info@lookaheadnow.com,
For Unsubscribing from marketing communications, email
info@lookaheadnow.com.